If you need to recover a video that you deleted, we can help you out with that. Just note that when you delete a video, it will only be available to recover from your Trash Bin for 30 days, then it is gone.


1. Go to the Trash Icon in the lower left side in the ilos platform and click the Trash Bin.

2. Select the video you want to recover with CTRL+Click. Two icons on the top will appear. To recover the video choose the refresh icon. This will restore the video to where it resided before deletion.

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